Billing, insurance, and what to expect from Patriot Ambulance
Whether you're reviewing a bill, checking coverage, or requesting records, here's where to start.
View your statement, check your balance, and pay online securely through our billing partner.
View My StatementWe bill most major insurance providers, including Medicare and Medicaid. Our billing team can help verify your coverage before or after transport.
Need a copy of your patient care report for insurance, legal, or personal reasons? Call our office and our team will process your request.
Patients and their families call and write to thank our crews by name. Patients are shown by initials only.
B.G.'s son called to tell us Timothy did an amazing job transporting his mother. His driving was fantastic, and when she said she was cold, Timothy went and got her a warm blanket. He was very polite.
Son of patient B.G., October 2026
When the wife of patient E.Y. called our billing office, she told us how amazing the driver was: kind, caring, patient and sweet. In her words, "absolutely wonderful."
Wife of patient E.Y., October 2026
H.D. thanked Casey and Johnny for the care they gave during his transport. He said they were helpful, friendly and compassionate the whole way, and he hopes they are his crew on future transports.
Patient H.D., 2026
"They were truly the most wonderful crew I've ever met! I felt completely comfortable and almost no pain at all during my transport."
Patient L., October 2025
A patient we took home over the weekend called to say Adrian and Kenny went above and beyond. She had a problem with her oxygen at home, and the crew made sure she was going to get proper care before they left.
Patient, February 2026
"I wanted to let you know that Jay (James) was very courteous, a great driver, and I truly appreciated him."
Patient M.M., August 2025
Most insurance plans, including Medicare and Medicaid, cover medically necessary ambulance transport. Coverage varies by plan, so our billing team can help verify your specific benefits.
You can view and pay your statement online through our secure billing portal, or call our office directly to make a payment or discuss a payment plan.
Call (215) 677-7800 and our team will guide you through the records request process, including any required authorization forms.
Email info@patriotamb.com or call our dispatch line and ask for billing. We're here to help.
