Wheelchair transportation is non-emergency medical transportation (NEMT) for riders who need more assistance than a taxi or rideshare can provide but do not require an emergency response. Patriot Ambulance’s wheelchair-accessible vehicles are staffed and equipped to transport riders in wheelchairs, on stretchers, or with other mobility needs.
What Is Non-Emergency Medical Transportation (NEMT)?
NEMT covers scheduled transportation for patients who are medically stable but cannot safely use standard transportation. Trips are typically booked in advance, often coordinated through insurance or facility scheduling software that verifies eligibility and matches the rider with the right level of vehicle and staffing.
Who Uses Wheelchair Transportation?
Patriot Ambulance’s wheelchair transportation serves riders traveling to and from dialysis, physical therapy, medical appointments, adult day programs, and hospital discharges who use a wheelchair or have limited mobility. For riders who need clinical monitoring during transport rather than mobility assistance alone, see our Basic Life Support or Advanced Life Support pages. For group transport, see our shuttle and bus service, and for patients with bariatric needs, see bariatric transportation.
About Patriot Ambulance
Founded in 2003, Patriot Ambulance is one of the larger medical transportation employers in the area, with a team of more than 120 staff members. Every vehicle is GPS-monitored through our Traumasoft dispatch system. Learn more on our About Us page.
Frequently Asked Questions
Do I need to book wheelchair transportation in advance?
Yes. NEMT trips like wheelchair transportation are scheduled in advance so we can confirm eligibility and match you with the right vehicle.
What is the difference between wheelchair transportation and an ambulance?
Wheelchair transportation is for medically stable riders who need mobility assistance, not emergency clinical care. If clinical monitoring is needed during the ride, see our Basic Life Support service instead.
Is wheelchair transportation covered by insurance?
Coverage depends on the rider’s insurance plan and the reason for transport. Contact our team to discuss your specific situation before scheduling.